Trust Centre - Status

We are fanatical about keeping our systems alive

Last month’s uptime

99.97%

12 months uptime

99.99%
(99.991% - 54 minutes downtime)

Our server maintenance window is Friday evening from 20:00-22:00 GMT. During this window we rarely take our systems offline. If there is any planned downtime during this maintenance window it will be communicated to all customers in advance.

We’re happy to answer any questions on our uptime levels, security, and planned maintenance. Our measurable targets, plans and policies can be made available upon request. If you have any queries or security-related questions please contact us at security@now-here.com.

Incidents

  • November 2024
    No incidents so far this month.
  • October 2024
    No incidents this month.
  • September 2024
    2024-09-02 - 2 minutes 0 seconds downtime. Reason: An internal server issue impacted nowhere auth.
    2024-09-13 - 8 minutes 0 seconds downtime. Reason: An internal network issue caused partial downtime for Nowhere applications.
  • August 2024
    2024-08-24 - 5 minutes 0 seconds downtime. Reason: A network issue caused downtime for Nowhere auth.
  • July 2024
    No incidents this month.
  • June 2024
    2024-06-17 - 4 minutes 0 seconds downtime. Reason: An internal server issue caused partial downtime for Nowhere applications.
  • May 2024
    2024-05-02 - 1 minutes 0 seconds downtime. Reason: An internal communication caused partial downtime for Nowhere applications.
  • April 2024
    No incidents this month.
  • March 2024
    2024-03-27 - 4 minutes 0 seconds downtime. Reason: An internal server overload issue impacted Nowhere applications.
    2024-03-29 - 26 minutes 0 seconds downtime. Reason: An issue with a third-party certificate caused partial downtime for Nowhere applications.
  • February 2024
    No incidents this month.
  • January 2024
    No incidents this month.
  • December 2023
    2023-12-05 - 1 minutes 0 seconds downtime. Reason: A memory overload issue impacted Nowhere applications.
    2023-12-11 - 1 minutes 0 seconds downtime. Reason: A network issue impacted Nowhere applications.
    2023-12-16 - 1 minutes 0 seconds downtime. Reason: An internal issue impacted Nowhere auth.

Security questions?

If you have any questions, please contact our security team