Trust Centre - Home
Our digital products are designed to help our clients hold space for amazing work. But for our clients to work with us, so we can make a difference, they need to trust us to be a reliable part of their business. The keystone of this trust is the reliable and secure handling of client data. We’ve heavily invested in securing customer data, ensuring that we comply with regulations and that we have all the right people, policies and processes in place. We believe that the foundation of great security is transparency. We have been through numerous client-led audits, and our security team is on hand to let our clients know how we keep their data secure.
We have developed a ‘culture of security’ to ensure that all our people are working to keep client data secure. We work with the principle of ‘security by design’. This means that the technology we have developed to deliver our services our carefully planned to be secure from the outset. We have the enterprise grade security necessary to keep your data safe within the ever-evolving threat landscape. Learn more about our security practice
Our clients want to get things done without interruption. They put their trust in us to ensure that our digital products are up and running 24/7. We have consistently had more than 99.99% uptime and we reveal all incidents and downtime on our status page. We have partnered with world class hosting provider AWS to get the service level required. We have a disaster recovery plan that describes all the risks and controls needed to keep our business and your tools up and running. Learn more about our reliability
Staying compliant and competitive in a global marketplace is essential. We understand that our clients are responsible for complying with various different national and international laws and regulations, and that they are trusting us to ensure that our digital products are up to standard. The way personal data is collected, stored, processed and protected is a crucial element of that trust. As such, to best support client compliance, we are continuously and consistently working behind the scenes to uphold the privacy of our clients, their employees and end users. Learn more about our compliancy