Trust Centre - Status

We are fanatical about keeping our systems alive

Last month’s uptime

99.93%

12 months uptime

99.99%
(99.993% - 35 minutes downtime)

Our server maintenance window is Friday evening from 20:00-22:00 GMT. During this window we rarely take our systems offline. If there is any planned downtime during this maintenance window it will be communicated to all customers in advance.

We’re happy to answer any questions on our uptime levels, security, and planned maintenance. Our measurable targets, plans and policies can be made available upon request. If you have any queries or security-related questions please contact us at security@now-here.com.

Incidents

  • April 2024
    No incidents so far this month.
  • March 2024
    2024-03-27 - 4 minutes 0 seconds downtime. Reason: An internal server overload issue impacted Nowhere applications.
    2024-03-29 - 26 minutes 0 seconds downtime. Reason: An issue with a third-party certificate caused partial downtime for Nowhere applications.
  • February 2024
    No incidents this month.
  • January 2024
    No incidents this month.
  • December 2023
    2023-12-05 - 1 minutes 0 seconds downtime. Reason: A memory overload issue impacted Nowhere applications.
    2023-12-11 - 1 minutes 0 seconds downtime. Reason: A network issue impacted Nowhere applications.
    2023-12-16 - 1 minutes 0 seconds downtime. Reason: An internal issue impacted Nowhere auth.
  • November 2023
    2023-11-27 - 1 minutes 0 seconds downtime. Reason: An internal network issue impacted Nowhere applications.
  • October 2023
    2023-10-19 - 1 minutes 0 seconds downtime. Reason: An internal server issue impacted Nowhere auth.
  • September 2023
    No incidents this month.
  • August 2023
    No incidents this month.
  • July 2023
    No incidents this month.
  • June 2023
    No incidents this month.
  • May 2023
    No incidents this month.

Security questions?

If you have any questions, please contact our security team